About iserv

One of the largest and longest-running Internet Service Providers in Michigan, Iserv was founded in Grand Rapids in 1995 and has been serving clients ever since. Over the years, Iserv has continued to expand its client base as well as coverage area, services, and technical capabilities. Additionally, Iserv has evolved from a residential provider to a full-service provider, with the ability to serve businesses and companies of all sizes. Despite the fact that the company has gotten larger, Iserv continues to operate under the belief that all clients deserve personalized and customized attention as well as innovative solutions to meet their needs.

As it is locally based, Iserv offers a local focus to customers, delivering meaningful and worthwhile services to Michigan residents. New clients discuss their needs with Iserv representatives who carefully consider goals and desires in order to develop plans to best meet clients’ needs. Representatives then work with technical staff to put each plan into action. After clients have set up their Iserv service, they benefit from consistent service. The company monitors lines, networks, and modems proactively in order to thwart issues before they arise. All activity is monitored from Iserv’s award-winning facility in Grand Rapids, which includes a call center, data center, and a reception area with Internet connection for customers to enjoy.

Iserv services include internet and phone connections, and clients may take advantage of the company’s bundled services. Internet offerings include broadband and Ethernet, depending on the client’s needs. To get in touch with an Iserv representative regarding business services, call 1-888-644-7378 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Residential clients can call Iserv support between 8 a.m. and 10 p.m. during the week, 9 a.m. and 9 p.m. on Saturday, and noon and 6 p.m. on Sunday.